PRIVACY NOTICE & COOKIES

INTRODUCTION

This Privacy Policy seeks to inform you about privacy practices of ZOO Hungary Travel Agent for www.ZooHungary.com, and choices you can make. When you visit or use services on ZooHungary.com, we collect data to make these services work for you. This can include things you search for, your location, device information, IP address, and cookie data.
By using this site, you consent to ZOO Hungary Travel Agent’s collection, use, and sharing of information about you, described below. Please review this policy. If there is any part you do not agree with, or if you do not think this policy provides enough protection, you should exit this site and not stay or visit it. If there is information you do not wish to consent to our receipt, collection or use of, you should not visit, use or remain at this site. (Some information may have been collected from your visit thus far).

WHAT TYPES OF PERSONAL DATA WE MAY PROCESS

DATA CONCERNING YOU AS AN INDIVIDUAL

We may collect the following:
– name,
– age,
– photograph,
– gender,
– address,
– telephone,
– mobile,
– fax,
– e-mail,
– social networking contact details,
– proofs of identity and address, copies of passports, driving licences, and utility bills,
– card and other payment details, and financial information,
– health information relevant to your planned travel and travel insurances held,
– results of searches carried out against you (such as to verify you identity, address, and credit status),
– your preferences, and
– any other information provided to us by or in relation to you which concern you as an individual.

THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, gender, passport number and expiry date
Contact Data includes billing address, delivery address, email address and telephone numbers
Financial Data includes bank account and payment card details
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us
Technical Data includes internet protocol (IP) address, your login details, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identity you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We may collect information on your health and religion to help us provide an appropriate service to you. However, we do not collect any information about your sex life, sexual orientation, political opinions, trade union membership and/or genetic and biometric data. Nor do we collect any information about criminal convictions and offences.
If you fail to provide your personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

THIRD PARTY LINKS

This website may include links to third-party websites, plug-ins and application. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party website and are not responsible for their privacy statements. When you leave our website, we encourage you read the privacy notice at every website your visit.

COOKIES

The Internet pages of the ZOO Hungary Travel Agency use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.
Through the use of cookies, the ZOO Hungary Travel Agency can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.
By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.
The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

SECURITY

We take data security very seriously.
The transmission of information via the internet is not completely secure, and although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website, therefore any transmission is at your own risk. Once we have received your information, we will take all reasonable steps to keep your personal data secure and to try to prevent any unauthorised access, use or loss of your data, by putting in place appropriate security measures and limiting access to those who have a business need to know. All information you provide to us is stored on our secure servers.
We have a process to deal with any suspected personal data breach and will notify you and the ICO of a breach where legally required to do so.

UPDATING OF INFORMATION OR CORRECTION

You can control accuracy of information you provide us. We encourage you to review information for accuracy before you send it to us. If you believe we may have incorrect information and you want us to correct it, or if you want us to take other action, you can ask us to delete or correct information or stop using information you provided, by emailing a request to us at info@ZooHungary.com

YOUR RIGHTS

Below is a list of the rights that you have regarding the personal information that we process. You have the right to
a. Confirm with us that we are processing your data
b. Request access to the personal data we hold
c. Have data amended if it is inaccurate or incomplete
d. Request that we delete your personal data if there is no compelling reason for its continued processing
e. Request that we remove your consent
If you wish to exercise any of the above rights, please contact us on info@ZooHungary.com providing details of your request.
If you are dissatisfied with our data processing activities, you have the right to complain to the Information Commissioners Office (ICO) https://ico.org.uk/concerns/

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page. Please therefore check this page on a regular basis. Where we make any substantial change to this privacy policy we will notify you by email.